Frequently Asked Questions
What are your items made out of?
All of our items are made with wool that is felted, either by needle felting or wet felting.
Do you offer local pickup?
Pickup is not available at the moment! We're sorry for the inconvenience. Shipping is always available & we will ship your order out ASAP.
Do you take custom orders?
Taking custom orders would slow down production of inventory, so it’s not something we offer.
Do you offer wholesale?
Yes! You can apply for a wholesale account on our website. Once approved, you can shop select items at wholesale price.
Do you accept returns?
At the moment, we are not accepting returns. If your item(s) arrive damaged, please email us at feltthat23@gmail.com
Are the earrings hypoallergenic?
Our earrings are stainless steel & won't irritate most sensitive ears!